If you are a cross-border e-commerce seller or a freelancer who needs to receive payments from abroad, you must be aware of the difficulties of cross-border payments. Due to different e-commerce platforms, payment methods, exchange rates, fees and other factors, you may face issues like slow payments, high costs, and considerable risks.

Today, we are going to share a very popular payment platform – PingPong, which makes cross-border payments more convenient and safe.

What is PingPong?

PingPong, a company established in China, primarily offers cross-border payment services for international sellers.

It facilitates payment collections from diverse e-commerce platforms including Amazon, Wish, and Shopify. In addition, PingPong supports foreign trade B2B payments, export tax refunds, VAT tax payments, SAAS enterprise services, and more.

PingPong’s Fees

In general, PingPong’s payment fees are usually 1%, and there are no annual fees or other additional fees.

The specific payment fees will vary depending on the currency, amount, frequency and other factors of the payment. You can check the payment details and fee situation on PingPong’s website or APP.

For example, in affiliate marketing, if you are receiving payments from the CJ platform to PingPong, there is no fee. But when you withdraw from your PingPong account to a bank account, the fee is 1%.

Click to enter the registration page of PingPong’s official website

Pros and Cons of PingPong

16 Payment Currencies

You can apply for a multi-currency cross-border payment account on PingPong, and you can receive up to 16 currencies, including dollars, euros, yen, and more.

In addition, PingPong also supports various payments such as TT / wire transfer, PayPal, credit cards, and more.

Fast Payment

PingPong’s payment speed is relatively fast, usually requiring 1-3 working days to arrive.

Safe Payment

PingPong currently holds financial licenses in several countries including the United States, European Union, Japan, Singapore and is also subject to Chinese regulation and review. Compared to some other payment platforms, such as Paypal, which tend to favor buyer’s rights, PingPong is relatively fair.

Lower Payment Fees

PingPong’s payment fees are about 1%, which are relatively low. For small and medium cross-border sellers, it can save a lot of costs and is more friendly.

More Materials Required for Review

Because PingPong is subject to regulation by multiple countries, it requires more information, including an ID card or passport.

Although more materials are required, the review process is not long. As long as the submitted information is true and valid, you can receive a review approval reply within 1-2 days.

Registering a PingPong Account

How to register a PingPong account? What materials are needed?

Click to Enter the Registration Page of PingPong’s Official Website

• Provide basic account information: Name, phone number, email, password, and so on. Additionally, include your e-commerce platform, shop name, and main products. If you are involved in affiliate marketing, you will need to provide your operational account information.
• Verify identity: After providing the required information, upload identification documents such as an ID card or passport, as well as a business license. You also need to link your bank card information for withdrawals.
• Review process: PingPong typically completes their review within 1-2 working days. Once the review is approved, you can utilize the PingPong account. In my experience, I received a call from PingPong approximately 20 minutes after uploading my information. They inquired about my primary business before approving my review.
• Bind e-commerce platform: Once your account is set up, you can link it to the e-commerce platform of your choice, such as Amazon, Wish, Shopify, etc. Follow the on-screen prompts to input your e-commerce platform’s account and password to complete the linking process. After successfully linking, you can manage your shop through the PingPong backend, allowing you to collect payments from various e-commerce platforms with a single click.

Please note the following when registering a PingPong account:

• Ensure the information provided during registration is accurate and valid, including name, phone, and email. Inaccurate information can prevent you from receiving account details and may affect review outcomes and receipts.
• To safeguard your account, it’s advisable to use a unique, strong password and enable two-factor authentication. Regular password changes can further secure your funds. For safety, transfer funds to your bank account as soon as they arrive. Money is safest in your own pocket.